Elevated error rates processing payments
Incident Report for Universe
This incident has been resolved.
Posted Sep 30, 2019 - 21:57 EDT
We've finished rolling out our new payment infrastructure, and all systems appear nominal.

We will continue to monitor transactions closely for the near future.
Posted Sep 30, 2019 - 21:45 EDT
We are continuing to work on restoring our payment processing infrastructure.

A server migration is in progress.
Posted Sep 30, 2019 - 21:06 EDT
We have identified an issue causing elevated error rates while processing payments.

We have temporarily paused all transactions while a fix is deployed.
Posted Sep 30, 2019 - 20:36 EDT
This incident affected: Ticket Processing Queue.