All Systems Operational
API Operational
Ticket Processing Queue Operational
Primary DB Operational
Reporting ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2021

No incidents reported today.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - This incident has been resolved.
Jun 8, 07:32 EDT
Update - Our queues are now empty and the site is operating at normal volumes and capacities. We'll continue to monitor Fastly's status.
Jun 8, 07:29 EDT
Update - We've unpaused and are letting a small number of users into the purchase flow. We're continuing to follow Fastly's updates, but our systems appear to be stable and functional.
Jun 8, 07:18 EDT
Update - Fastly reports they have applied a fix. We are monitoring the situation and will begin un-pausing the queues soon.
Jun 8, 07:06 EDT
Monitoring - Fastly appears to have implemented a fix and our sites appear to be available again. We're monitoring to confirm stability before un-pausing our queues.
Jun 8, 06:53 EDT
Identified - Fastly has identified the issue and a fix is being implemented.
Jun 8, 06:47 EDT
Update - Our queues are still functional and are currently paused, directing customers to waiting rooms as this issue is investigated.
Jun 8, 06:19 EDT
Investigating - There is currently a global outage with one of our primary service providers which is preventing access to any Universe sites or properties, as well as other global Ticketmaster properties. We are currently investigating the issue with Fastly and will provide updates as available.
Jun 8, 06:10 EDT
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.