System disruption

Incident Report for Universe

Monitoring

Service has now been restored to the affected fan-facing and client-facing systems.

Our investigation into the disruption is ongoing, and we will keep you informed. We apologize for the inconvenience.

Posted Oct 15, 2026 - 12:28 EDT

Investigating

Our fan-facing and client-facing services are currently down. Teams are working through how to restore service as quickly as possible as well as plans to help best support events that are playing off today.

We’ll keep you informed as information develops.

Posted Oct 15, 2026 - 09:18 EDT

This incident affects: Systems (API, Databases), Host Tools and Reporting (Dashboards, Downloadable Reports), and Checkout and Purchasing, Ticket Processing, Widgets, Scanning and Apps, Event and Host Pages, Accounts and Authentication.