Degraded payment collection

Incident Report for Universe

Resolved

We have identified & resolved issues with email receipt deliverability this afternoon. We're continuing to monitor for signs of degraded delivery performance. A post-mortem will follow once our investigation concludes.

Posted Aug 25, 2022 - 19:26 EDT

Investigating

we're currently seeing degraded performance in our payment collection system - we're monitoring to ensure all transactions are processed as quickly as possible

Posted Aug 25, 2022 - 15:47 EDT

This incident affected: Ticket Processing Queue.