Slow page loads

Incident Report for Universe

Resolved

We've completed our remediation, and are observing much faster page loads now.
Posted Nov 06, 2018 - 13:17 EST

Identified

We have identified slow page load performance, and are taking remediation measures now. We have temporarily paused queue inflow.
Posted Nov 06, 2018 - 13:10 EST
This incident affected: Systems (API) and Ticket Processing.