All Systems Operational
API Operational
Ticket Processing Queue Operational
Primary DB Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2020

No incidents reported today.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - This incident has been resolved.
Oct 16, 19:16 EDT
Update - We are continuing to monitor the situation.

As we work to fully resolve the issue, hosts may experience interruptions with the following pages:
1. The Manage Panel Event Overview Page won't display data for Event Times with more than 10,000 tickets sold
2. The Manage Panel Total Overview Page won't display data for Events with more than 10,000 tickets sold
3. The Host Overview Dashboard Page won't display data for Host's with more than 10,000 tickets sold

We're working hard to ensure the system is stable enough to remove these limitations and will continue to post updates.

Ticket sales, reports, and all other pages and functions are fully operational for all users and hosts.
Oct 16, 16:19 EDT
Monitoring - We have identified a fix which has been successfully deployed. System health has returned to normal and we will continue to monitor.
Oct 16, 13:19 EDT
Identified - We've identified the issue and are working on shipping a fix. Sales queues remain paused.
Oct 16, 13:08 EDT
Update - We are continuing to investigate this issue.
Oct 16, 13:07 EDT
Update - We are continuing to investigate this issue.
Oct 16, 12:40 EDT
Investigating - We are currently investigating this issue.
Oct 16, 12:37 EDT
Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.