Universe Status

Universe

All Systems Operational

API Operational

Ticket Processing Queue Operational

Primary DB Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Primary database outage

Resolved - GCP reports all issues have now been resolved.
Mar 27, 17:23 EDT

Update - Our upstream cloud provider (GCP) is continuing their work to resolve degraded performance.

Progress can be tracked here: https://status.cloud.google.com/incident/cloud-networking/20004
Mar 27, 17:07 EDT

Update - We are continuing to closely monitor the root cause: https://status.cloud.google.com/incident/cloud-networking/20004
Mar 27, 16:49 EDT

Monitoring - Database access has been mostly restored - we're continuing to closely monitor performance as we ensure a smooth recovery to 100%
Mar 27, 16:24 EDT

Identified - We've isolated the issue to a widespread outage at our upstream database provider, who is working hard to restore service for many affected clients (universe included)
Mar 27, 16:11 EDT

Update - We're currently working with our upstream service providers to identify & resolve the issue
Mar 27, 15:55 EDT

Investigating - We are currently investigating this issue.
Mar 27, 15:47 EDT

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.