All Systems Operational
API Operational
Ticket Processing Queue Operational
Primary DB Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Service: Core API
Fetching
Service: Billing
Fetching
Ticketing: Processing Latency
Fetching
Ticketing: Processing Error Rate
Fetching
Queue: Ticket Confirmations
Fetching
Vendor: Stripe API
Fetching
Past Incidents
Dec 10, 2019

No incidents reported today.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019
Resolved - This incident has been resolved.
Nov 27, 12:54 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 18:28 EST
Identified - Issue has been identified and a temporary fix has been deployed. Currently, all "Add On" purchases are temporarily disabled. Queue has been unpaused while we work on a fix for Add Ons.
Nov 26, 16:08 EST
Update - We are still trying to resolve the database performance issues. We have paused ticket sales and buyers will be redirected into a queue until the issue is resolved.
Nov 26, 15:56 EST
Update - We've identified the issue and are implementing performance improvements to resolve.
Nov 26, 15:19 EST
Investigating - We are experiencing problems with our core web API while upgrading our mongodb version. It is being investigated to resolve the issue as soon as possible.
Nov 26, 14:20 EST