Universe Status

All Systems Operational

API Operational

Ticket Processing Queue Operational

Primary DB Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Service: Core API

Fetching

Service: Billing

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Ticketing: Processing Latency

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Ticketing: Processing Error Rate

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Queue: Ticket Confirmations

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Vendor: Stripe API

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Reporting: Latency

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Past Incidents

Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

degraded database performance

Resolved - All primary and secondary databases are now operating normally
Jun 4, 12:37 EDT

Update - We are continuing to investigate this issue.
Jun 4, 11:31 EDT

Investigating - We are currently experiencing performance issues with our primary database. Service is running at a degraded level.
Jun 4, 11:30 EDT

Jun 3, 2019

No incidents reported.

Jun 2, 2019

Platform Outage

Resolved - This issue has been resolved.

Google Cloud Platform has had service restored. We will continue to monitor the situation.
Jun 2, 18:51 EDT

Update - We are continuing to investigate this issue.
Jun 2, 15:31 EDT

Update - We are continuing to investigate this issue.
Jun 2, 15:30 EDT

Update - We are experiencing a multi-region issue with Google Compute Engine - https://status.cloud.google.com/incident/compute/19003
Jun 2, 15:29 EDT

Investigating - We are continuing to investigate this issue.
Jun 2, 15:17 EDT

Identified - There is currently an extremely large service outage with Google, one of our main infrastructure providers. Ticket purchases will remain paused until the outage is resolved.
Jun 2, 15:16 EDT

Investigating - There is currently an extremely large service outage with Google, one of our main infrastructure providers. Ticket purchases will remain paused until the outage is resolved.
Jun 2, 14:57 EDT