{
  "page": {
    "id": "4qmckggpb44p",
    "name": "Universe",
    "url": "https://status.universe.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Checkout and Purchasing","created_at":"2025-02-06T17:56:05.229-05:00","updated_at":"2026-02-17T01:25:12.219-05:00","position":1,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"g3kzpwwkzpnv","group_id":null,"page_id":"4qmckggpb44p"},{"status":"operational","name":"Ticket Processing","created_at":"2017-02-28T16:45:11.088-05:00","updated_at":"2026-02-17T01:25:12.236-05:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"577zmdff9tw0","group_id":null,"page_id":"4qmckggpb44p"},{"status":"operational","name":"Widgets","created_at":"2025-02-06T18:03:12.807-05:00","updated_at":"2026-02-17T01:25:12.293-05:00","position":3,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"td5rn4q4gjjz","group_id":null,"page_id":"4qmckggpb44p"},{"status":"operational","name":"Scanning and Apps","created_at":"2025-02-06T17:59:20.950-05:00","updated_at":"2026-02-17T01:25:12.311-05:00","position":4,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"p4p3sq983hkv","group_id":null,"page_id":"4qmckggpb44p"},{"status":"operational","name":"Event and Host Pages","created_at":"2025-02-06T18:02:23.826-05:00","updated_at":"2026-02-17T01:25:12.354-05:00","position":5,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"6pn5w4qndfhw","group_id":null,"page_id":"4qmckggpb44p"},{"status":"operational","name":"Accounts and Authentication","created_at":"2025-02-06T18:03:32.917-05:00","updated_at":"2026-02-17T01:25:12.369-05:00","position":6,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"k4qrz66wmkck","group_id":null,"page_id":"4qmckggpb44p"},{"status":"operational","name":"Host Tools and Reporting","created_at":"2024-07-02T09:45:51.250-04:00","updated_at":"2025-02-06T18:03:48.878-05:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"l5kz54gr9gqt","group_id":null,"page_id":"4qmckggpb44p","components":["mvxz4tr5cxg3","qmkn3dt4tg16"]},{"status":"operational","name":"Systems","created_at":"2025-02-06T17:59:37.622-05:00","updated_at":"2025-02-06T18:03:48.891-05:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"m5bxmc5fm7zf","group_id":null,"page_id":"4qmckggpb44p","components":["rjyjxksw5qgr","08s6l50c5j6h"]}],
  "incidents": [{"name":"Database Maintenance","status":"completed","created_at":"2026-02-17T01:01:08.972-05:00","updated_at":"2026-02-17T01:25:12.423-05:00","monitoring_at":"2026-02-17T01:22:53.091-05:00","resolved_at":"2026-02-17T01:25:12.403-05:00","impact":"maintenance","shortlink":"https://stspg.io/r203ymxrr3xp","scheduled_for":"2026-02-17T01:02:00.000-05:00","scheduled_until":"2026-02-17T02:02:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-02-17T01:01:08.954-05:00","reminder_intervals":null,"id":"zbyk9yf4mtwv","page_id":"4qmckggpb44p","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-02-17T01:25:12.403-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-17T01:25:12.403-05:00","display_at":"2026-02-17T01:25:12.403-05:00","deliver_notifications":true,"tweet_id":null,"id":"83lv2lrn53ym","incident_id":"zbyk9yf4mtwv","custom_tweet":null,"affected_components":[{"code":"577zmdff9tw0","name":"Ticket Processing","old_status":"under_maintenance","new_status":"operational"},{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"under_maintenance","new_status":"operational"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"under_maintenance","new_status":"operational"},{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"under_maintenance","new_status":"operational"},{"code":"p4p3sq983hkv","name":"Scanning and Apps","old_status":"under_maintenance","new_status":"operational"},{"code":"rjyjxksw5qgr","name":"Systems - API","old_status":"under_maintenance","new_status":"operational"},{"code":"08s6l50c5j6h","name":"Systems - Databases","old_status":"under_maintenance","new_status":"operational"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"under_maintenance","new_status":"operational"},{"code":"td5rn4q4gjjz","name":"Widgets","old_status":"under_maintenance","new_status":"operational"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"under_maintenance","new_status":"operational"}]},{"status":"verifying","body":"Verification is currently underway for the maintenance items.","created_at":"2026-02-17T01:22:53.091-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-17T01:22:53.091-05:00","display_at":"2026-02-17T01:22:53.091-05:00","deliver_notifications":true,"tweet_id":null,"id":"srrsvx8xppbc","incident_id":"zbyk9yf4mtwv","custom_tweet":null,"affected_components":[{"code":"577zmdff9tw0","name":"Ticket Processing","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"p4p3sq983hkv","name":"Scanning and Apps","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"rjyjxksw5qgr","name":"Systems - API","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"08s6l50c5j6h","name":"Systems - Databases","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"td5rn4q4gjjz","name":"Widgets","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-02-17T01:02:07.630-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-17T01:02:07.630-05:00","display_at":"2026-02-17T01:02:07.630-05:00","deliver_notifications":true,"tweet_id":null,"id":"mf6bdx53q02j","incident_id":"zbyk9yf4mtwv","custom_tweet":null,"affected_components":[{"code":"577zmdff9tw0","name":"Ticket Processing","old_status":"operational","new_status":"under_maintenance"},{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"under_maintenance"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"operational","new_status":"under_maintenance"},{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"under_maintenance"},{"code":"p4p3sq983hkv","name":"Scanning and Apps","old_status":"operational","new_status":"under_maintenance"},{"code":"rjyjxksw5qgr","name":"Systems - API","old_status":"operational","new_status":"under_maintenance"},{"code":"08s6l50c5j6h","name":"Systems - Databases","old_status":"operational","new_status":"under_maintenance"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"operational","new_status":"under_maintenance"},{"code":"td5rn4q4gjjz","name":"Widgets","old_status":"operational","new_status":"under_maintenance"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-02-17T01:01:09.046-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-17T01:01:09.046-05:00","display_at":"2026-02-17T01:01:09.046-05:00","deliver_notifications":false,"tweet_id":null,"id":"5v1n9rk0710r","incident_id":"zbyk9yf4mtwv","custom_tweet":null,"affected_components":[{"code":"577zmdff9tw0","name":"Ticket Processing","old_status":"operational","new_status":"operational"},{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"operational"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"operational","new_status":"operational"},{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"operational"},{"code":"p4p3sq983hkv","name":"Scanning and Apps","old_status":"operational","new_status":"operational"},{"code":"rjyjxksw5qgr","name":"Systems - API","old_status":"operational","new_status":"operational"},{"code":"08s6l50c5j6h","name":"Systems - Databases","old_status":"operational","new_status":"operational"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"operational","new_status":"operational"},{"code":"td5rn4q4gjjz","name":"Widgets","old_status":"operational","new_status":"operational"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2017-02-28T16:23:06.540-05:00","updated_at":"2026-02-17T01:25:12.182-05:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"rjyjxksw5qgr","page_id":"4qmckggpb44p","group_id":"m5bxmc5fm7zf"},{"status":"operational","name":"Dashboards","created_at":"2024-07-02T09:45:51.273-04:00","updated_at":"2026-02-17T01:25:12.203-05:00","position":1,"description":"The Account-level interactive Dashboards available at universe.com/dashboard","showcase":false,"start_date":"2024-07-02T00:00:00.000-04:00","id":"mvxz4tr5cxg3","page_id":"4qmckggpb44p","group_id":"l5kz54gr9gqt"},{"status":"operational","name":"Checkout and Purchasing","created_at":"2025-02-06T17:56:05.229-05:00","updated_at":"2026-02-17T01:25:12.219-05:00","position":1,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"g3kzpwwkzpnv","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Ticket Processing","created_at":"2017-02-28T16:45:11.088-05:00","updated_at":"2026-02-17T01:25:12.236-05:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"577zmdff9tw0","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Databases","created_at":"2017-02-28T16:45:19.219-05:00","updated_at":"2026-02-17T01:25:12.257-05:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"08s6l50c5j6h","page_id":"4qmckggpb44p","group_id":"m5bxmc5fm7zf"},{"status":"operational","name":"Downloadable Reports","created_at":"2021-02-11T08:51:44.142-05:00","updated_at":"2026-02-17T01:25:12.276-05:00","position":2,"description":"Our CSV and PDF downloadable report tools.","showcase":false,"start_date":"2021-02-11T00:00:00.000-05:00","id":"qmkn3dt4tg16","page_id":"4qmckggpb44p","group_id":"l5kz54gr9gqt"},{"status":"operational","name":"Widgets","created_at":"2025-02-06T18:03:12.807-05:00","updated_at":"2026-02-17T01:25:12.293-05:00","position":3,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"td5rn4q4gjjz","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Scanning and Apps","created_at":"2025-02-06T17:59:20.950-05:00","updated_at":"2026-02-17T01:25:12.311-05:00","position":4,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"p4p3sq983hkv","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Event and Host Pages","created_at":"2025-02-06T18:02:23.826-05:00","updated_at":"2026-02-17T01:25:12.354-05:00","position":5,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"6pn5w4qndfhw","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Accounts and Authentication","created_at":"2025-02-06T18:03:32.917-05:00","updated_at":"2026-02-17T01:25:12.369-05:00","position":6,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"k4qrz66wmkck","page_id":"4qmckggpb44p","group_id":null}]},{"name":"Some account and event management pages are slow or non-responsive","status":"resolved","created_at":"2026-02-04T09:50:21.840-05:00","updated_at":"2026-02-04T12:16:18.232-05:00","monitoring_at":null,"resolved_at":"2026-02-04T12:16:18.216-05:00","impact":"major","shortlink":"https://stspg.io/33x0r6mgvsmd","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-04T09:50:21.834-05:00","reminder_intervals":null,"id":"w702l7xwwhxn","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"This incident has been resolved. All event management and account pages have been restored to full functionality.","created_at":"2026-02-04T12:16:18.216-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-04T12:16:18.216-05:00","display_at":"2026-02-04T12:16:18.216-05:00","deliver_notifications":true,"tweet_id":null,"id":"gw547gn19bcp","incident_id":"w702l7xwwhxn","custom_tweet":null,"affected_components":[{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"partial_outage","new_status":"operational"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We have identified and restored impacted account pages. Investigation continues on the impacted event management pages.","created_at":"2026-02-04T10:48:43.325-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-04T10:49:53.382-05:00","display_at":"2026-02-04T10:48:43.000-05:00","deliver_notifications":true,"tweet_id":null,"id":"4ktq9ypvd8yk","incident_id":"w702l7xwwhxn","custom_tweet":null,"affected_components":[{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"partial_outage","new_status":"partial_outage"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-02-04T09:50:21.938-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-04T09:50:21.938-05:00","display_at":"2026-02-04T09:50:21.938-05:00","deliver_notifications":true,"tweet_id":null,"id":"lqvn7lxmsvvr","incident_id":"w702l7xwwhxn","custom_tweet":null,"affected_components":[{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"operational","new_status":"partial_outage"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Event and Host Pages","created_at":"2025-02-06T18:02:23.826-05:00","updated_at":"2026-02-17T01:25:12.354-05:00","position":5,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"6pn5w4qndfhw","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Accounts and Authentication","created_at":"2025-02-06T18:03:32.917-05:00","updated_at":"2026-02-17T01:25:12.369-05:00","position":6,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"k4qrz66wmkck","page_id":"4qmckggpb44p","group_id":null}]},{"name":"Data Latency on Account-Level Dashboard and Downloadable Reports","status":"resolved","created_at":"2025-11-20T11:44:34.000-05:00","updated_at":"2026-01-26T16:17:49.450-05:00","monitoring_at":"2025-11-21T09:38:10.317-05:00","resolved_at":"2026-01-26T16:17:49.433-05:00","impact":"major","shortlink":"https://stspg.io/4g433b05wv37","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-20T11:44:34.000-05:00","reminder_intervals":null,"id":"xcgw5z6rvnst","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-01-26T16:17:49.433-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-26T16:17:49.433-05:00","display_at":"2026-01-26T16:17:49.433-05:00","deliver_notifications":false,"tweet_id":null,"id":"mwtg6nl1c9kn","incident_id":"xcgw5z6rvnst","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"partial_outage","new_status":"operational"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-11-21T09:38:10.317-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-21T09:38:10.317-05:00","display_at":"2025-11-21T09:38:10.317-05:00","deliver_notifications":true,"tweet_id":null,"id":"982x5wdr84ng","incident_id":"xcgw5z6rvnst","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified, and remediation efforts are underway","created_at":"2025-11-20T15:30:49.387-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-20T15:30:49.387-05:00","display_at":"2025-11-20T15:30:49.387-05:00","deliver_notifications":true,"tweet_id":null,"id":"82t0q6svrgr8","incident_id":"xcgw5z6rvnst","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2025-11-20T12:13:36.346-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-20T12:13:36.346-05:00","display_at":"2025-11-20T12:13:36.346-05:00","deliver_notifications":true,"tweet_id":null,"id":"72w1hrvsh8yh","incident_id":"xcgw5z6rvnst","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating data latency on the dashboard, and reports.","created_at":"2025-11-20T11:44:34.431-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-20T12:13:16.472-05:00","display_at":"2025-11-20T11:44:34.000-05:00","deliver_notifications":true,"tweet_id":null,"id":"hg680s0mpwjq","incident_id":"xcgw5z6rvnst","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dashboards","created_at":"2024-07-02T09:45:51.273-04:00","updated_at":"2026-02-17T01:25:12.203-05:00","position":1,"description":"The Account-level interactive Dashboards available at universe.com/dashboard","showcase":false,"start_date":"2024-07-02T00:00:00.000-04:00","id":"mvxz4tr5cxg3","page_id":"4qmckggpb44p","group_id":"l5kz54gr9gqt"},{"status":"operational","name":"Downloadable Reports","created_at":"2021-02-11T08:51:44.142-05:00","updated_at":"2026-02-17T01:25:12.276-05:00","position":2,"description":"Our CSV and PDF downloadable report tools.","showcase":false,"start_date":"2021-02-11T00:00:00.000-05:00","id":"qmkn3dt4tg16","page_id":"4qmckggpb44p","group_id":"l5kz54gr9gqt"}]},{"name":"Account-Level Dashboard Data Latency","status":"resolved","created_at":"2025-10-22T09:37:48.502-04:00","updated_at":"2025-11-20T11:43:38.467-05:00","monitoring_at":"2025-10-24T08:58:51.621-04:00","resolved_at":"2025-11-20T11:43:38.453-05:00","impact":"major","shortlink":"https://stspg.io/4mk99xbnykkf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-22T09:37:48.494-04:00","reminder_intervals":null,"id":"jjgmjl78byk3","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-11-20T11:43:38.453-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-20T11:43:38.453-05:00","display_at":"2025-11-20T11:43:38.453-05:00","deliver_notifications":true,"tweet_id":null,"id":"5qf58qhbv5zw","incident_id":"jjgmjl78byk3","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Real-time data has been restored to the account dashboard. System performance is being monitored.","created_at":"2025-10-24T08:58:51.621-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-24T08:58:51.621-04:00","display_at":"2025-10-24T08:58:51.621-04:00","deliver_notifications":true,"tweet_id":null,"id":"q0hvtkxd1dlt","incident_id":"jjgmjl78byk3","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We are investigating data latency on the dashboard. Please use the legacy dashboard in the meantime until the issue has been resolved: www.universe.com/dashboard/legacy","created_at":"2025-10-22T09:37:48.579-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-22T09:37:48.579-04:00","display_at":"2025-10-22T09:37:48.579-04:00","deliver_notifications":true,"tweet_id":null,"id":"1ccpp3kkbf3w","incident_id":"jjgmjl78byk3","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dashboards","created_at":"2024-07-02T09:45:51.273-04:00","updated_at":"2026-02-17T01:25:12.203-05:00","position":1,"description":"The Account-level interactive Dashboards available at universe.com/dashboard","showcase":false,"start_date":"2024-07-02T00:00:00.000-04:00","id":"mvxz4tr5cxg3","page_id":"4qmckggpb44p","group_id":"l5kz54gr9gqt"}]},{"name":"Global AWS Outage","status":"resolved","created_at":"2025-10-20T06:53:59.502-04:00","updated_at":"2025-10-22T09:34:45.458-04:00","monitoring_at":"2025-10-20T09:11:20.283-04:00","resolved_at":"2025-10-22T09:34:45.440-04:00","impact":"major","shortlink":"https://stspg.io/t3c0p52xb6lb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T06:53:59.495-04:00","reminder_intervals":null,"id":"7zy10dy5yx4k","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-10-22T09:34:45.440-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-22T09:34:45.440-04:00","display_at":"2025-10-22T09:34:45.440-04:00","deliver_notifications":true,"tweet_id":null,"id":"8kd7sf9293gn","incident_id":"7zy10dy5yx4k","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-10-22T09:33:45.241-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-22T09:33:45.241-04:00","display_at":"2025-10-22T09:33:45.241-04:00","deliver_notifications":true,"tweet_id":null,"id":"qw8ppt2csb3s","incident_id":"7zy10dy5yx4k","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-10-20T09:11:26.757-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T09:11:26.757-04:00","display_at":"2025-10-20T09:11:26.757-04:00","deliver_notifications":true,"tweet_id":null,"id":"r7blwf48cs6j","incident_id":"7zy10dy5yx4k","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-10-20T09:11:20.283-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T09:11:20.283-04:00","display_at":"2025-10-20T09:11:20.283-04:00","deliver_notifications":true,"tweet_id":null,"id":"p89tl5tjkxxy","incident_id":"7zy10dy5yx4k","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2025-10-20T06:55:10.616-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T06:55:10.616-04:00","display_at":"2025-10-20T06:55:10.616-04:00","deliver_notifications":true,"tweet_id":null,"id":"y12mpmkf838r","incident_id":"7zy10dy5yx4k","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2025-10-20T06:53:59.542-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T06:53:59.542-04:00","display_at":"2025-10-20T06:53:59.542-04:00","deliver_notifications":false,"tweet_id":null,"id":"xm215ydwgty2","incident_id":"7zy10dy5yx4k","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Checkout and Purchasing","created_at":"2025-02-06T17:56:05.229-05:00","updated_at":"2026-02-17T01:25:12.219-05:00","position":1,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"g3kzpwwkzpnv","page_id":"4qmckggpb44p","group_id":null}]},{"name":"Payment screen not loading in checkout","status":"resolved","created_at":"2025-09-25T11:01:18.422-04:00","updated_at":"2025-09-25T11:05:11.144-04:00","monitoring_at":"2025-09-25T11:03:59.303-04:00","resolved_at":"2025-09-25T11:05:11.128-04:00","impact":"critical","shortlink":"https://stspg.io/6m95nng34g92","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-25T11:01:18.416-04:00","reminder_intervals":null,"id":"6b8kssl7dsxs","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-09-25T11:05:11.128-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-25T11:05:11.128-04:00","display_at":"2025-09-25T11:05:11.128-04:00","deliver_notifications":true,"tweet_id":null,"id":"sb2gtsgq04c9","incident_id":"6b8kssl7dsxs","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-09-25T11:03:59.303-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-25T11:03:59.303-04:00","display_at":"2025-09-25T11:03:59.303-04:00","deliver_notifications":true,"tweet_id":null,"id":"0n98cdrlfm73","incident_id":"6b8kssl7dsxs","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2025-09-25T11:01:18.511-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-25T11:01:18.511-04:00","display_at":"2025-09-25T11:01:18.511-04:00","deliver_notifications":true,"tweet_id":null,"id":"t3skzpp3qshx","incident_id":"6b8kssl7dsxs","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Checkout and Purchasing","created_at":"2025-02-06T17:56:05.229-05:00","updated_at":"2026-02-17T01:25:12.219-05:00","position":1,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"g3kzpwwkzpnv","page_id":"4qmckggpb44p","group_id":null}]},{"name":"Some Universe pages are slow to respond","status":"resolved","created_at":"2025-09-12T09:00:20.516-04:00","updated_at":"2025-09-15T14:20:18.697-04:00","monitoring_at":null,"resolved_at":"2025-09-15T14:20:18.676-04:00","impact":"minor","shortlink":"https://stspg.io/f6ygw91jg2ny","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-12T09:00:20.506-04:00","reminder_intervals":null,"id":"nszszxg98f5m","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"We have released an update to resolve the outstanding issue on the Event Overview dashboard. This issue is now resolved.","created_at":"2025-09-15T14:20:18.676-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-15T14:20:18.676-04:00","display_at":"2025-09-15T14:20:18.676-04:00","deliver_notifications":true,"tweet_id":null,"id":"2ttp49wbv2m8","incident_id":"nszszxg98f5m","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"The root cause investigation is ongoing. In the interim, the Waitlisted count on the Event Overview dashboard will display 0 for all events. The Waitlist feature is completely functional with the exception of this display issue.","created_at":"2025-09-12T10:57:02.928-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-12T10:57:02.928-04:00","display_at":"2025-09-12T10:57:02.928-04:00","deliver_notifications":true,"tweet_id":null,"id":"6fzz59w30n4f","incident_id":"nszszxg98f5m","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We have put a temporary fix in place to prevent further degraded performance. Investigation into the root cause is ongoing.","created_at":"2025-09-12T09:33:16.085-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-12T09:33:16.085-04:00","display_at":"2025-09-12T09:33:16.085-04:00","deliver_notifications":true,"tweet_id":null,"id":"ks751mm7xq0t","incident_id":"nszszxg98f5m","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"degraded_performance","new_status":"operational"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"degraded_performance","new_status":"operational"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2025-09-12T09:00:20.644-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-12T09:00:20.644-04:00","display_at":"2025-09-12T09:00:20.644-04:00","deliver_notifications":true,"tweet_id":null,"id":"5f3zf45yxktc","incident_id":"nszszxg98f5m","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"degraded_performance"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"operational","new_status":"degraded_performance"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dashboards","created_at":"2024-07-02T09:45:51.273-04:00","updated_at":"2026-02-17T01:25:12.203-05:00","position":1,"description":"The Account-level interactive Dashboards available at universe.com/dashboard","showcase":false,"start_date":"2024-07-02T00:00:00.000-04:00","id":"mvxz4tr5cxg3","page_id":"4qmckggpb44p","group_id":"l5kz54gr9gqt"}]},{"name":"404 on Event Display Pages (EDPs)","status":"resolved","created_at":"2025-07-16T14:49:47.563-04:00","updated_at":"2025-07-16T15:03:43.555-04:00","monitoring_at":null,"resolved_at":"2025-07-16T15:03:43.539-04:00","impact":"critical","shortlink":"https://stspg.io/zl2zm1fnr5kr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-07-16T14:49:47.558-04:00","reminder_intervals":null,"id":"7rxm1cylg2c4","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-07-16T15:03:43.539-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-16T15:03:43.539-04:00","display_at":"2025-07-16T15:03:43.539-04:00","deliver_notifications":true,"tweet_id":null,"id":"yl4292yxkzwr","incident_id":"7rxm1cylg2c4","custom_tweet":null,"affected_components":[{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2025-07-16T14:49:59.563-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-16T14:49:59.563-04:00","display_at":"2025-07-16T14:49:59.563-04:00","deliver_notifications":true,"tweet_id":null,"id":"ckbw5gz1q4h6","incident_id":"7rxm1cylg2c4","custom_tweet":null,"affected_components":[{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"The root cause has been identified and our engineering team is working to resolve the issue","created_at":"2025-07-16T14:49:47.639-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-16T14:49:47.639-04:00","display_at":"2025-07-16T14:49:47.639-04:00","deliver_notifications":true,"tweet_id":null,"id":"zrqm3f0062hs","incident_id":"7rxm1cylg2c4","custom_tweet":null,"affected_components":[{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Event and Host Pages","created_at":"2025-02-06T18:02:23.826-05:00","updated_at":"2026-02-17T01:25:12.354-05:00","position":5,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"6pn5w4qndfhw","page_id":"4qmckggpb44p","group_id":null}]},{"name":"Universe is currently experiencing issues related to a Google Cloud global outage","status":"resolved","created_at":"2025-06-12T15:08:15.632-04:00","updated_at":"2025-06-13T09:09:55.213-04:00","monitoring_at":null,"resolved_at":"2025-06-13T09:09:55.200-04:00","impact":"critical","shortlink":"https://stspg.io/zd13nwpcyw3j","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-12T15:08:15.617-04:00","reminder_intervals":null,"id":"g2klxjpc9bq3","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"Google has reported all services fully recovered as of 9:30PM ET (June 12).","created_at":"2025-06-13T09:09:55.200-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-13T09:09:55.200-04:00","display_at":"2025-06-13T09:09:55.200-04:00","deliver_notifications":true,"tweet_id":null,"id":"4frlcr825z4g","incident_id":"g2klxjpc9bq3","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"major_outage","new_status":"operational"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"major_outage","new_status":"operational"},{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"major_outage","new_status":"operational"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"major_outage","new_status":"operational"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"We are seeing intermittent issues as Google Cloud services are in the process of being restored.","created_at":"2025-06-12T16:33:27.777-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T16:33:27.777-04:00","display_at":"2025-06-12T16:33:27.777-04:00","deliver_notifications":true,"tweet_id":null,"id":"sd6m7tj7j61j","incident_id":"g2klxjpc9bq3","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"major_outage","new_status":"major_outage"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"major_outage","new_status":"major_outage"},{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"major_outage","new_status":"major_outage"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"major_outage","new_status":"major_outage"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are actively monitoring the issue affecting Google Cloud services.","created_at":"2025-06-12T15:08:15.780-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T15:08:15.780-04:00","display_at":"2025-06-12T15:08:15.780-04:00","deliver_notifications":true,"tweet_id":null,"id":"zh6l4sgct121","incident_id":"g2klxjpc9bq3","custom_tweet":null,"affected_components":[{"code":"mvxz4tr5cxg3","name":"Host Tools and Reporting - Dashboards","old_status":"operational","new_status":"major_outage"},{"code":"qmkn3dt4tg16","name":"Host Tools and Reporting - Downloadable Reports","old_status":"operational","new_status":"major_outage"},{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"major_outage"},{"code":"6pn5w4qndfhw","name":"Event and Host Pages","old_status":"operational","new_status":"major_outage"},{"code":"k4qrz66wmkck","name":"Accounts and Authentication","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dashboards","created_at":"2024-07-02T09:45:51.273-04:00","updated_at":"2026-02-17T01:25:12.203-05:00","position":1,"description":"The Account-level interactive Dashboards available at universe.com/dashboard","showcase":false,"start_date":"2024-07-02T00:00:00.000-04:00","id":"mvxz4tr5cxg3","page_id":"4qmckggpb44p","group_id":"l5kz54gr9gqt"},{"status":"operational","name":"Checkout and Purchasing","created_at":"2025-02-06T17:56:05.229-05:00","updated_at":"2026-02-17T01:25:12.219-05:00","position":1,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"g3kzpwwkzpnv","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Downloadable Reports","created_at":"2021-02-11T08:51:44.142-05:00","updated_at":"2026-02-17T01:25:12.276-05:00","position":2,"description":"Our CSV and PDF downloadable report tools.","showcase":false,"start_date":"2021-02-11T00:00:00.000-05:00","id":"qmkn3dt4tg16","page_id":"4qmckggpb44p","group_id":"l5kz54gr9gqt"},{"status":"operational","name":"Event and Host Pages","created_at":"2025-02-06T18:02:23.826-05:00","updated_at":"2026-02-17T01:25:12.354-05:00","position":5,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"6pn5w4qndfhw","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Accounts and Authentication","created_at":"2025-02-06T18:03:32.917-05:00","updated_at":"2026-02-17T01:25:12.369-05:00","position":6,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"k4qrz66wmkck","page_id":"4qmckggpb44p","group_id":null}]},{"name":"Widgets Unable to Connect","status":"resolved","created_at":"2025-05-20T06:00:41.025-04:00","updated_at":"2025-05-20T07:12:08.170-04:00","monitoring_at":"2025-05-20T07:03:20.877-04:00","resolved_at":"2025-05-20T07:12:08.155-04:00","impact":"critical","shortlink":"https://stspg.io/5pvn17cks521","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-05-20T06:00:41.020-04:00","reminder_intervals":null,"id":"1wymlwsh3rn0","page_id":"4qmckggpb44p","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-05-20T07:12:08.155-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-20T07:12:08.155-04:00","display_at":"2025-05-20T07:12:08.155-04:00","deliver_notifications":true,"tweet_id":null,"id":"z2byj66wbv23","incident_id":"1wymlwsh3rn0","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"operational"},{"code":"td5rn4q4gjjz","name":"Widgets","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We're monitoring the situation, but the systems have returned to normal.","created_at":"2025-05-20T07:03:20.877-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-20T07:03:20.877-04:00","display_at":"2025-05-20T07:03:20.877-04:00","deliver_notifications":false,"tweet_id":null,"id":"2r0x4893qg4q","incident_id":"1wymlwsh3rn0","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"major_outage","new_status":"operational"},{"code":"td5rn4q4gjjz","name":"Widgets","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"Investigation is continuing, root cause appears to have been identified.","created_at":"2025-05-20T06:53:02.725-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-20T06:53:02.725-04:00","display_at":"2025-05-20T06:53:02.725-04:00","deliver_notifications":false,"tweet_id":null,"id":"h2bwwn160x32","incident_id":"1wymlwsh3rn0","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"major_outage","new_status":"major_outage"},{"code":"td5rn4q4gjjz","name":"Widgets","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2025-05-20T06:00:41.122-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-20T06:00:41.122-04:00","display_at":"2025-05-20T06:00:41.122-04:00","deliver_notifications":false,"tweet_id":null,"id":"mwd22v0bzksf","incident_id":"1wymlwsh3rn0","custom_tweet":null,"affected_components":[{"code":"g3kzpwwkzpnv","name":"Checkout and Purchasing","old_status":"operational","new_status":"major_outage"},{"code":"td5rn4q4gjjz","name":"Widgets","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Checkout and Purchasing","created_at":"2025-02-06T17:56:05.229-05:00","updated_at":"2026-02-17T01:25:12.219-05:00","position":1,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"g3kzpwwkzpnv","page_id":"4qmckggpb44p","group_id":null},{"status":"operational","name":"Widgets","created_at":"2025-02-06T18:03:12.807-05:00","updated_at":"2026-02-17T01:25:12.293-05:00","position":3,"description":null,"showcase":false,"start_date":"2025-02-06T00:00:00.000-05:00","id":"td5rn4q4gjjz","page_id":"4qmckggpb44p","group_id":null}]}]
}
