Universe Status

All Systems Operational

Checkout and Purchasing Operational

Ticket Processing Operational

Widgets Operational

Scanning and Apps Operational

Event and Host Pages Operational

Accounts and Authentication Operational

Host Tools and Reporting Operational

Dashboards Operational

Downloadable Reports Operational

Systems Operational

API Operational

Databases Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

Some Universe pages are slow to respond

Resolved - We have released an update to resolve the outstanding issue on the Event Overview dashboard. This issue is now resolved.
Sep 15, 14:20 EDT

Update - The root cause investigation is ongoing. In the interim, the Waitlisted count on the Event Overview dashboard will display 0 for all events. The Waitlist feature is completely functional with the exception of this display issue.
Sep 12, 10:57 EDT

Update - We have put a temporary fix in place to prevent further degraded performance. Investigation into the root cause is ongoing.
Sep 12, 09:33 EDT

Investigating - We are currently investigating this issue.
Sep 12, 09:00 EDT

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.